FAQ Frequently asked questions
Do you have questions?
Still have a question unclear? If you’d like to learn more about our services, processes, or what we can do for you, feel free to contact us anytime. We’ll be happy to get back to you as soon as possible and answer all your questions. Because making the right decision starts with the right information.
01
🟦 Process Management
First, we conduct a detailed analysis of your business, your goals, and your industry. We examine your current digital presence and identify your strengths and areas for improvement.
Based on the analysis results, we create a completely personalized, measurable, and data-driven digital marketing strategy. This strategy is flexible and tailored to your budget and priorities.
We create content tailored to your business’s goals and industry, and create ready-to-share plans. If you don’t have a social media account, we’ll create one tailored to your brand. However, day-to-day management (comments, DMs, and interactions) is the responsibility of the business.
Throughout the entire process, we regularly monitor and report performance, and continuously refine strategies based on the data we gather. This ensures you achieve more effective results every day.
02
🟩 Technological Infrastructure and Vehicle Use
We utilize artificial intelligence in many areas such as content production, email automation, customer response systems (chatbot) and ad optimization.
We prepare weekly briefings or monthly performance reports on all your campaigns. If you prefer, we can review these reports together and take further steps to refine your strategy.
No. On the contrary, CRM systems offer significant advantages for SMEs. They allow you to streamline your sales processes, streamline customer tracking, and increase efficiency.
The systems we use are fully compatible with global platforms such as Google, Meta (Facebook & Instagram), WhatsApp Business, WordPress, Kommo CRM, Canva, and Mailchimp. We also integrate with AI-powered tools (e.g., ChatGPT, Jasper) to achieve more efficient results. This makes your digital marketing infrastructure powerful, flexible, and scalable.
03
🟨 Scope of Service
Yes, we manage the entire setup, targeting, budget optimization, and reporting processes for Google Ads, Facebook, and Instagram ad campaigns. All you have to do is monitor the results.
We create content tailored to your business’s goals and industry, and create ready-to-share plans. If you don’t have a social media account, we’ll create one tailored to your brand. However, day-to-day management (comments, DMs, and interactions) is the responsibility of the business.
No. We can start the process even if your content isn’t ready. We provide the necessary guidance and support the creation of textual and visual content.
Absolutely. We can scale our work to fit any budget. We offer the most suitable digital solutions, starting with the most suitable tools and developing strategies over time.
03
🟪 Frequently Asked Questions About Kommo CRM
Kommo CRM is a customer relationship management system designed specifically for businesses that rely on messaging. It aggregates messages from channels like WhatsApp, Instagram, and Messenger into a single dashboard, making customer communication more organized and trackable. It also allows you to automate sales processes and easily follow up with potential customers.
No. Kommo CRM is designed for everyone to use with its user-friendly interface. Support is provided during the installation and initial configuration phases, ensuring your system goes online seamlessly. With simple drag-and-drop features, you can easily manage your sales processes yourself.
Kommo integrates directly with the WhatsApp Business API. You can view incoming messages, set automatic replies, and view chat history specific to each customer. This allows for faster responses and professional communication.
Absolutely. Kommo CRM is suitable for all sizes, from large corporations to small businesses. It saves time and effort, especially for businesses with small teams. Its low-cost plans allow SMEs to effectively utilize CRM technology.
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