The world’s first messaging-based CRM
All the unique ways to manage your customers in one app
Manage all your customer requests and messages from a single screen
Easily respond to messages from all your communication channels through a single Inbox without switching between screens. With Kommo CRM, all messages from different platforms like Facebook, Instagram, WhatsApp, Telegram, Viber, and website forms are centrally located. This allows you to quickly respond and instantly track all correspondence without switching to another screen.
Shape the future of your business!
Kommo CRM is a reliable CRM solution that seamlessly integrates with over 100 businesses, across 25 different industries, and over 1,500 users. It brings all your communication channels together on a single screen, allowing you to manage customer messages without switching between screens.
More conversations, more sales
Kommo CRM stands out with its fully customizable structure tailored to the needs of all businesses. You can easily add customer requests to customer cards by creating custom fields tailored to your business processes. This way, you can keep customer information detailed and organized while instantly updating and filling in customer card information without leaving the correspondence screen.
Automated sales bot
With Kommo’s AI-powered ChatBot features, provide fast and accurate answers to your customers 24/7, automatically answer frequently asked questions, and direct customers to relevant resources or team members when necessary.
Build bots that are more than just a chat assistant—they can greet customers, collect data, keep them engaged with follow-up messages, and more.
Integrate all applications into Kommo
By integrating all messaging platforms like Facebook, Instagram, WhatsApp, Telegram, Viber, website forms, and live chat into Kommo CRM, you can instantly track and manage messages from all channels from a single location. This allows you to streamline customer communication, improve customer satisfaction, and boost sales performance.
Don’t pay extra for WhatsApp integration
WhatsApp integration is included in the license fee—no extra costs, no limits. You can connect as many WhatsApp numbers as you want to Kommo, and you can be the first to message customers. Even if timed messages are active, you can access chat history. All correspondence is on a single screen; track your sales representatives’ performance in real time and easily identify areas for improvement.
Creating a template
Instantly respond to customer inquiries automatically and seize hot sales opportunities without wasting time. You can make communication more effective by adding images, videos, or audio recordings to your automated messages. For example, you can make a difference by responding to customer messages with a video of your sales representative.
An artificial intelligence that fulfills requests
Selling is easier than ever with our AI assistant. It instantly answers frequently asked questions, recommends products, and guides customers to purchase 24/7.
Track chat history
Track all your customer conversations from day one on a single screen. It doesn’t matter which channel you use—you can continue a conversation you started on Facebook on WhatsApp and see your complete message history. All communication, all the details, in one place.
Task management
You and your team always stay on task. Easily schedule meetings, follow-ups, and important tasks with manual or bot-supported reminders. Kommo CRM streamlines your business processes so you never miss a detail.
✅ Who is Kommo CRM Suitable For?
Kommo CRM is a powerful solution for anyone looking to centralize message-based communication and manage customer relationships efficiently. Here are the user groups that benefit most from Kommo:
Messaging security
Kommo CRM protects all your messaging with end-to-end encryption. Your customer data remains confidential, and your communications are secure.
Categorize your customers
Easily categorize incoming requests. Furthermore, you can categorize these stages to suit your sales processes and business workflow.
Ease of mobile application
With Apple and Android apps, your team can access it anytime, anywhere. They can use all CRM features, even when they’re not at their desk.
Try the CRM package that best suits your business for free!
Simplify customer tracking, control your sales process, and manage your business more efficiently. Find the solution that best suits your needs with Kommo CRM’s diverse packages. If you’re having trouble deciding, we’d be happy to help—just contact us!
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Let’s discuss all the details in an online and free consultation.